🆕 Task Created

Topic: TASK_CREATED

What It Does

A new task was created in the task management system, either automatically synchronized from PMS or manually created by staff.

Key Info

• Object: Task
• Actors: INTEGRATION (automated), PRINCIPAL (staff)
• Source: PMS, BACKOFFICE

When It Fires

• New housekeeping task synchronized from PMS
• Staff manually creates task in backoffice
• Service request task generated from guest interaction
• Scheduled task created based on property rules

Context Data

{
  "pmsId": "TASK-12345",
  "title": "my Title",
  "type": "MANUAL_TASK",
  "links": {
    "pmsUnitIds": ["U1", "U2"],
    "pmsReservationIds": ["R1", "R2"],
    "pmsArrivingReservationId": "R2",
    "pmsDepartingReservationId": "R1"
  },
  "SALTO_LOCK_LOW_BATTERY": "e454f3e9-880e-43da-8ef5-f83f2a10d018"
}

What To Do With It

• Track task creation - Monitor all new tasks entering the system
• Notify assignees - Alert staff about new tasks
• Log task lifecycle - Track from creation to completion
• Trigger workflows - Execute automated task routing
• Monitor workload - Track task volume and distribution