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🔄 Profile Language Updated

Topic: PROFILE_LANGUAGE_UPDATED

What It Does

The guest's preferred language or locale setting was updated, affecting communication and interface localization.

Key Info

  • Object: Profile
  • Actors: INTEGRATION (automated), PRIMARY_GUEST (guest), PRINCIPAL (staff), SECONDARY_GUEST (guest)
  • Source: PMS, GUEST_JOURNEY, BACKOFFICE

When It Fires

  • Guest selects language during check-in
  • Language preference changed in guest portal
  • Staff updates language setting in backoffice
  • Language synchronized from PMS
  • Locale preference modified

Context Data

{
  "preferredLanguage": "de"
}

What To Do With It

  • Update localization - Switch communication language for guest
  • Localize messages - Send emails and notifications in preferred language
  • Sync preferences - Update language across all touchpoints
  • Track language trends - Monitor guest language preferences
  • Trigger workflows - Execute language-specific communication flows
  • Refresh interfaces - Update guest portal and app language