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❌ Account Notification Failed

Topic: ACCOUNT_NOTIFICATION_FAILED

What It Does

An account-related email notification failed to send, such as email verification or password reset instructions.

Key Info

  • Object: Account
  • Actors: INTEGRATION (automated)
  • Source: NOTIFICATION

When It Fires

  • Email verification delivery failed
  • Password reset email bounced
  • Invalid recipient email address
  • Email service provider error
  • Network connectivity issues

Context Data

{
  "channel": "EMAIL",
  "template": "ACCOUNT_EMAIL_VERIFICATION",
  "language": "en",
  "messageId": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
  "error": "Invalid email address"
}

Templates

Template Description
ACCOUNT_EMAIL_VERIFICATION Email verification link for new account creation
ACCOUNT_RESET_PASSWORD Password reset instructions and link

What To Do With It

  • Alert support - Notify staff of failed account notifications
  • Retry delivery - Queue message for retry with backoff
  • Track failures - Monitor email deliverability issues
  • Validate addresses - Flag invalid email addresses
  • Trigger workflows - Execute alternative verification methods
  • Monitor patterns - Track failure trends and root causes