✅ Pre-Check-in Completed

Topic: RESERVATION_PRECHECKIN_FLOW_COMPLETED

What It Does

Guest finished all pre-arrival steps and is ready to check in.

Key Info

• Object: Reservation
• Actors: Guest or Staff
• Source: BACKOFFICE, GUEST_JOURNEY

When It Fires

• Guest completes all required steps
• Confirmation page reached
• All validations pass

Context Data

{
  "lastConfirmedPage": "CONFIRMATION"
}

Pages

Page	Description
CONFIRMATION	Guest reached the final confirmation page completing the pre-checkin flow

What To Do With It

• Activate door access - Provision digital keys
• Send arrival info - Room number, WiFi, check-in time
• Enable self check-in - Guest can now check in via app
• Track completion rate - Monitor pre-check-in funnel
• Mark ready for arrival - Update reservation status