✅ Door Access Synced

Object: Reservation
Actors: Guest or Staff
Source: BACKOFFICE, GUEST_JOURNEY, PLATFORM, PMS

Topic: RESERVATION_DOOR_ACCESS_SYNC_SUCCESS

What It Does

Digital key/access credentials successfully synced with lock system.

{
    "doorAccessState": "PUBLIC_AND_PRIVATE",
    "requestor": "KEYS_IN_HOUSE"
}

State	Description
NONE	No door access granted - guest cannot access any doors
PUBLIC	Access to public areas only (lobby, common areas)
PUBLIC_INHOUSE	Access to public areas for checked-in guests
PUBLIC_AND_PRIVATE	Full access to both public areas and private room/unit

Requestor	Description
CHANGE_PIN	Guest requested PIN code change through self-service
ADMIN	Staff manually triggered sync from backoffice
KEYS_CONFIRMED	Guest completed pre checkin and on arrival day public doors are issued
KEYS_CONFIRMED_TIMER	Guest completed pre checkin and on arrival day public doors are issued by timer
KEYS_FORCE_PRIVATE_TIMER	Automatic sync triggered by private access timer
KEYS_IN_HOUSE	Sync triggered when guest checks in (in-house status)
KEYS_FORCE_IN_HOUSE	Force sync for in-house guest (override existing state)
KEYS_SYNC	General door access synchronization request
KEYS_REFRESH	Refresh existing door access credentials
KEYS_CLEANUP_CHECKED_OUT	Remove access after guest checks out
KEYS_CLEANUP_FINAL	Final cleanup of all door access after reservation ends