🔄 Booking Updated

Topic: BOOKING_UPDATED

What It Does

One or more fields on the booking were modified, such as guest profile matching, booking status changes, or PMS synchronization updates.

Key Info

• Object: Booking
• Actors: Guest (self-service)
• Source: GUEST_JOURNEY, PERSON_RECORD_MATCHING, PMS

When It Fires

• PMS syncs changes from channel
• Guest profile matching completes
• Staff modifies booking details
• System auto-updates booking data
• Guest updates booking information

Context Data

{
  "type": "changed",
  "userProfileId": 123456,
  "booker": {
    "guestIdentityId": "789012"
  }
}

What To Do With It

• Log changes - Track what changed via patches
• Notify stakeholders - Alert if critical changes
• Validate new data - Check for new conflicts
• Sync to reservations - Update associated reservations
• Guest notification - For significant changes (dates, price)