ℹ️ Message Events
All message-related business events. Each event represents individual message communication and guest engagement within conversations.
Communication Events
Message sending, receiving and guest interactions.
| Event | Topic | Description |
|---|---|---|
| ⬅️ Sent | MESSAGE_SENT |
Message sent to guest via email, SMS, or WhatsApp |
| ➡️ Received | MESSAGE_RECEIVED |
Message received from guest |
| 🔄 Interaction | MESSAGE_INTERACTION |
Guest engaged with message (delivered, opened, clicked) |
Monitor message delivery and engagement in real-time 📬